I. Information on distance selling and the conclusion of contracts in e-commerce.

1. Contracting party

Your contractual partner for all orders on the website https://suplint.eu

Suplint B.V.L.L.C.,
Monitorweg 27, Almere
1322BJ, Netherlands

2. Formación de contratos en transacciones comerciales electrónicas

(1) The products offered on the https://suplint.eu website do not constitute a binding offer to enter into a purchase contract. They represent an invitation for you to submit a binding offer. You make such an offer to enter into a purchase contract with us when you place your order by clicking the “Buy” button in the shopping cart. Once we have received your order, you will receive an email confirming that we have received it and detailing its contents (“Order Confirmation”). By placing your order, you acknowledge that you have read, understood, and accepted the Terms and Conditions in effect on this site. If you do not agree with all of the Terms and Conditions, you must not access or use this site, nor purchase our products.

(2) When the merchandise leaves our warehouse and is shipped to you, you will receive an email confirmation of shipment and contract. This email also represents our binding acceptance of your offer. If the merchandise from a single order is shipped in more than one package, you may receive a separate shipment and contract confirmation for each package. However, even in this case, only one integral contract will have been concluded.

(3) We reserve the right to enter into contracts only with customers who are 18 years of age or older.

(4) For technical reasons, we cannot accept orders by any other means (fax, letter, or email).

3. Information about the consumer’s right of withdrawal

3.1 Legal Right of Withdrawal

Our customers who are consumers are entitled to the right of withdrawal described below.

Cancellation Policy

Right of Withdrawal

You have the right to withdraw from this contract within 14 days without providing any justification. The withdrawal period will expire 14 days from the day on which you, or a third party designated by you other than the carrier, takes possession of the goods, or, in the case of a contract covering multiple goods ordered in one order and delivered separately, from the day on which you, or a third party designated by you other than the carrier, takes possession of the last batch of goods.

To exercise your right of withdrawal, you must inform us (SUPLINT B.V.L.L.C., Monitorweg 27, 1322BJ Almere, the Netherlands) of your decision to withdraw from this contract by means of a clear statement (for example, an email, fax, or a letter sent by postal mail). You may use the attached cancellation form for this purpose, although it is not obligatory.

To comply with the cooling-off period, you only need to send the withdrawal statement before it expires.

Effects of Withdrawal

If you withdraw from this contract, we will immediately refund all payments received from you, including shipping costs (except for any additional costs resulting from your choice of a different type of delivery than the cheapest standard delivery offered by us), within a maximum period of fourteen days from the date we receive notification of your withdrawal from this contract. We will process the refund using the same payment method you used for the initial transaction, unless you have expressly agreed otherwise, and under no circumstances will you incur any fees as a result of this refund. We may withhold the refund until we have received the goods or until you have provided proof of having returned them, whichever occurs first.

You must return or hand over the goods to us at SUPLINT B.V.L.L.C., Monitorweg 27, 1322BJ Almere, the Netherlands immediately and, in any event, no later than fourteen (14) days from the day you notify us of your withdrawal from this contract. The deadline is met if you send back the goods before the fourteen (14) day period has expired. You will bear the direct costs of returning the goods.

You will only be liable for any diminished value of the goods if such loss in value is attributable to handling the goods beyond what is necessary to determine their nature, characteristics, and functioning.

Model Withdrawal Form

(If you wish to cancel the contract, please use this form, complete it, and send it to us.).

A

SUPLINT B.V.L.L.C., Monitorweg 27, 1322BJ Almere, the Netherlands

Email: [email protected]

I/We () hereby withdraw from the purchase contract for the following goods concluded by me/us ():

……………………………………………………………………

……………………………………………………………………

(Name of the goods, order number, and price, if applicable)

Ordered on () / received on ()

……………………………………………………………………

Date

Name of consumer(s)

……………………………………………………………………

Address of consumer(s)

……………………………………………………………………

……………………………………………………………………

……………………………………………………………………

Signature of consumer(s) (only for notifications on paper)

……………………………………………………………………

Date

(*) Delete as appropriate

4. Other Information (Correction Possibilities, Contract Text Storage, Contract Language)

We do not store the text of the contract, and it cannot be retrieved once the order process is complete. However, you can print the order details immediately after submitting them. Before submitting your order (i.e., before clicking the “Buy” button), you will have the opportunity to identify and correct any input errors. Please review your selection carefully before completing the order process.

Returns

If you wish to exercise your legal right of withdrawal, please use the following form. We kindly ask you to verify beforehand if you are eligible for the corresponding right of withdrawal.

II. General Terms and Conditions (GTC)
https://suplint.eu (Version: December 2022)

Version: 26 December 2022, 16:41:02

The following terms and conditions apply to all orders placed through https://suplint.eu.

1. Prices and Availability

(1) Our prices include sales tax.

(2) The prices shown in your shopping cart at the time of placing the order are identical to those displayed on the current product information page of the website.

(3) Special offers can only be provided for a limited time and are subject to availability.

(4) Items marked as “in stock” will leave our warehouses within two (2) business days after your order is processed.

(5) Changes and errors reserved. All offers are subject to availability and while supplies last.

2. Payment Information

Payment for the items can be made using one of the following payment methods chosen by the buyer:

• Credit card;
• PayPal

You will receive an invoice from us by email once the order process is completed.

2.1 Payment Information

To complete your order, please ensure your credit card information is entered correctly. Your order will be processed upon successful payment authorization.

2.2 Credit card

For payments made by credit card, your card will be charged prior to the dispatch of goods. We accept Visa, MasterCard, and American Express credit cards.

We employ industry-standard encryption technologies, including Secure Socket Layer (SSL) and 3D-Secure processing, to ensure the highest level of online security. All order and credit card information is transmitted using encrypted protocols.

During the checkout process, in addition to the card number, expiration date, and card issuer, you will be required to provide the Card Verification Value (CVV) or Card Identification Number (CID). This three- or four-digit security code can be found on your credit card.

2.3 PayPal

To pay with PayPal, you must create a one-time PayPal account by entering your bank or credit card details, so you don’t have to re-enter them each time you make a purchase. You will then pay by entering your email address and password and will receive a payment confirmation by email. Your order will be processed immediately.

In case of return of the ordered items, the corresponding value of the same will be credited to your PayPal account.

3. Shipping Terms

(1) We ship to all addresses within the United Kingdom (UK).

(2) Your order will be delivered to the shipping address you provided. You will be notified of shipment via email or text message. Delivery will be made via FedEx and will include a tracking number.

(3) Free shipping for orders over £50.

(4) Estimated delivery time: 3-6 business days.

(5) During sale and promotional periods, delivery times may be longer than usual.

4. Returns and Refunds

(1) To request a refund, please contact our Customer Service team via email at [email protected] to evaluate your case. To receive a full refund, the returned product must be received by us in its original condition. Refunds will only be offered within 30 days of the purchase date; requests received after this period will not be considered.

(2) Returns will only be accepted if the product retains its original seal and shows no visible damage.

(3) Returns will only be considered in cases where the product is expired, damaged, or the wrong item was received.

(4) The return process is typically completed within 3 business days.

5. Retention of Ownership

We retain ownership of all products delivered until full payment has been received. To enforce our right of retention, we are entitled to demand the immediate return of goods subject to this right, excluding any right of retention unless it involves legally established or indisputable claims arising from this obligation.

6. Liability

(1) We accept unlimited liability for damages resulting from injuries to life, physical integrity, or health caused by our breach of duty, our legal representative, or executive assistants, as well as for damages caused by the lack of a guaranteed quality.

(2) We accept unlimited liability for damages caused intentionally or through gross negligence by us, a legal representative, or one of our executive assistants.

(3) In the event of a breach of essential contractual obligations due to slight negligence, we will be liable only for the foreseeable damages typical of the contract, except in cases covered by clauses 1 and 5. Essential contractual obligations are those whose fulfillment enables the proper execution of the contract and on whose observance a contracting party can regularly rely.

(4) Any further liability for damages is excluded.

(5) Liability under the Product Liability Act shall remain unaffected.

7. Final Provisions

The contract concluded with us shall be governed by the laws of the United Kingdom.